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Detailed description of goods and/or services
Event Options is a business in the Event Management industry that specialised in conference registration
solutions.
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Delivery policy
Subject to availability and receipt of payment, requests will be processed within 5 working days and
delivery confirmed by way confirmation mail and official receipt.
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Export restriction (Optional)
The offering on this website is available to South African clients only.
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Return and Refunds policy
The provision of goods and services by Event Options is subject to availability. In cases of unavailability,
Event Options will refund the client in full within 30 days. Cancellation of orders by the client will
attract a 5 % administration fee. (If appropriate – provide details of your policy regarding damaged
goods. Also mention guarantees, warranties, etc.)
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Customer Privacy policy
Event Options shall take all reasonable steps to protect the personal information of users. For the purpose
of this clause, "personal information" shall be defined as detailed in the Promotion of Access to
Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569.
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Payment options accepted
Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the
Event Options bank account, the details of which will be provided on request.
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Card acquiring and security
Card transactions will be acquired for Event Options via PayGate (Pty) Ltd who are the approved payment
gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely
Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to
www.paygate.co.za to view their security certificate and security policy.
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Customer details separate from card details
Customer details will be stored by Event Options separately from card details which are entered by the
client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.
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Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa.
Transaction currency is South African Rand (ZAR).
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Responsibility
Event Options takes responsibility for all aspects relating to the transaction including sale of goods and
services sold on this website, customer service and support, dispute resolution and delivery of goods.
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Country of domicile
This website is governed by the laws of South Africa and Event Options chooses as its domicilium citandi
et executandi for all purposes under this agreement, whether in respect of court process, notice, or
other documents or communication of whatsoever nature, Johannesburg, South Africa.
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Variation
Event Options may, in its sole discretion, change this agreement or any part thereof at any time without notice.
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Company information
This website is run by Larna Jackson Event Options CC based in South Africa trading as Event Options and
with registration number 2010/103386/23 and Larna Jackson as sole member.
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Event Options contact details
Company Physical Address: 998 Bingini Crescent, Waterfall Country Estate, Midrand, Johannesburg, SA
Email: larna@eventoptions.co.za
Telephone: +27 11 517 2338
